Returns and Refunds

Everything You Need to Know

If you are not completely satisfied with your purchase please use the Contact Us form to notify us of any issues. We will then advise you where to return the item.

Please return the item to us in its original unused condition within 14 days of receipt.  

Once received we will issue a full refund or alternatively, if preferred, we would be more than happy to exchange the item.

Please Note

  1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.

  2. The item is your responsibility until it reaches us. Therefore we recommend that you send the parcel using a delivery service that insures you for the value of the goods and obtain proof of posting.

  3. The cost of returning the item to us is your responsibility.

  4. We are unable to accept returns for personalised items.

If you have any questions regarding our Returns Policy, please do not hesitate us to contact us through our Contact Us page.